Where can I file a complaint about a pharmacy or pharmacist?

The Canadian Pharmacists Association does not have the mandate handle complaints about a pharmacy or pharmacists. The practice standards for pharmacists are set and monitored at the provincial level.

Please see the list of provincial/territorial College of Pharmacists below:

Alberta College of Pharmacists

Email: acpinfo@pharmacists.ab.ca

Phone: 1-877-227-3838

https://pharmacists.ab.ca/what-if-i-have-complaint

 

College of Pharmacists of British Columbia

Email: info@bcpharmacists.org

Phone: 778-330-0967

http://www.bcpharmacists.org/complaints-process

 

College of Pharmacists of Manitoba

Email: info@cphm.ca

Phone: 204-233-1411

http://mpha.in1touch.org/site/complaint?nav=public

 

Ontario College Of Pharmacists

Email: complaints@ocpinfo.com

Phone: 416-847-8201

http://www.ocpinfo.com/protecting-the-public/complaints-reports/file-complaint/

 

Ordre des Pharmaciens du Québec

Email: ordrepharm@opq.org  

Phone: 1-800-363-0324

http://www.opq.org/

 

New Brunswick College of Pharmacists

Email: info@nbpharmacists.ca

Phone: 1-800-463-4434

http://nbcp.in1touch.org/site/complaints

 

Newfoundland & Labrador Pharmacy Board

Email: inforx@nlpb.ca

Phone: 1-877-453-5877

http://www.nlpb.ca/complaints-and-discipline/complaint-discipline-intro/

 

Northwest Territories Regulatory Authority

Email: professional_licensing@gov.nt.ca

Phone: 867-920-8058

http://www.hss.gov.nt.ca/professional-licensing/health-care-service-complaints 

 

Nova Scotia College of Pharmacists

Email: info@nspharmacists.ca

Phone: 902-422-8528

http://www.nspharmacists.ca/?page=forthepublic#Complaints

 

Prince Edward Island College of Pharmacists

Email: info@pepharmacists.ca

Phone: 902-628-3561

http://www.pepharmacists.ca/

 

Saskatchewan College of Pharmacy Professionals

Email: info@saskpharm.ca

Phone: 306-584-2292

http://www.saskpharm.ca/site/complaint?nav=08

 

Yukon Regulatory Authority

Email: consumer@gov.yk.ca

Phone: 867-667-5111

 

 

 

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